User Records

• User record is required to login.
• 1 Person = 1 User = 1 User License
• User record can not be deleted, but can be deactivated.
• Records in SF can be assigned to:
• Active user
• Queue

• Freeze User –
• To prevent user to login, but the user is still active. Best to freeze user to perform maintenance when you don’t want user to login temporary.
• Someone left the company, need to deactivate user, but can’t deactivate due to the user is tied to some workflow rules/other rules. Best to freeze the user to prevent login immediately, delete the rules/sort out other things, then deactivate the user.