Impersonator Error

It's very common to see this error:

Failed to logon to AgilePoint.|Server was unable to process request. ---> 1DCED31183B04261896B23C4452276F1_AGILEPOINTUser 'YOURDOMAIN\YourUsername' is not recognized as the impersonator for 'xxxSomeApplicationNamexxx' on machine='YourMachineName'. This may occur because a) the AgileConnector is not configured properly, or b) the server license does not support 'xxxSomeApplicationNamexxx'. Please contact system administrator.AGILEPOINT_1DCED31183B04261896B23C4452276F1 System.Web.Services.Protocols.SoapException SoapException System.Web.Services.Protocols.SoapException: Server was unable to process request. --->

 

The error simply means the configuration is not set up at AgilePoint Server Configuration tool, i.e. 'YOURDOMAIN\YourUsername' is not set up as the impersonator for application 'xxxSomeApplicationNamexxx'. See picture below. Refer to page 28, 4.1.1.3 Extension Window, in v5.0 User Guide for full details.